About Two-Factor Authentication
Michigan Medicine requires that all account users use a two-factor authentication system called Duo. Two-factor authentication is a second layer of security.
More information about two-factor authentication and installing Duo can be found in the Access and Setup Guide on the INHALE Support page.
Obtaining a U-M User Account
Email mdc-accounts@med.umich.edu to request access to the INHALE Dashboards. When you receive your username and password, follow the setup steps found in the Access and Setup Guide.
Level-1 Password
Your Level-1 password (or University of Michigan password) is used to access general University of Michigan resources.
The University of Michigan recommends you change your passwords at least once a year.
To change, reset, or resolve issues with using a Level-1 password:
- Contact the U-M ITS Service Center.
- Request help for one of the following options: resetting your forgotten Level-1 password, changing your Level-1 password, or resolving issues with logging in with your Level-1 password.
- Inform them that you are a user of Michigan Data Collaborative's User Portal. You are not a U-M employee; however, you have a sponsored account with a U-M ID and password.
Duo Two-Factor Authentication
To get help installing Duo or using two-factor authentication:
- If possible, locate your U-M ID, U-M username, and Level-1 password.
- Contact the U-M ITS Service Center.
- Request help for installing or using Duo two-factor authentication.
- Inform them that you are a user of Michigan Data Collaborative's User Portal. You are not a U-M employee; however, you have a sponsored account with a U-M ID and password.
UM ITS Service Center Contact Information